Live operationsBangkokKuala LumpurHo Chi Minh City

Every site. Every shift. Seen.

Corporate security and manpower across Thailand, Malaysia and Vietnam. Licensed, trained, deployed, and run from one platform you can open on your phone.

Officers on duty 1,248 Active sites 212 Open incidents 3 SLA this month 99.7% BKK --:-- KUL --:-- SGN --:--
ISO 18788 security operationsISO 9001Thailand Security Business Act licenceMalaysia KDN licenceVietnam MPS registration24/7 operations centreFully insured to USD 10M
0Personnel deployed
0Client sites
0Countries, 9 cities
0%SLA attainment, 2026
0Years operating
The platform

One console. Your entire operation, live.

Every officer checks in on the app. Every patrol point is scanned. Every incident is logged with photos. You see all of it, in real time, from anywhere. This is a live demo with simulated data. Click around.

VIGIL OPS · client view
Account Meridian Hospitality GroupSites 27--:--:--
On duty now184▲ 100% of roster
Patrols on time97.4%▲ 1.2 pts vs last week
Open incidents31 × P2 in progress
Avg response3m 41sSLA 5m 00s
Check-in compliance99.1%2 late arrivals today
Map of Southeast Asia
SEA · LIVE DEPLOYMENT MAP
Officers by site · updated just now
HQNominalAttentionIncident
Incident & activity feed● streaming
    Site compliance · today27 sites
    Check-ins99.1%
    Patrol points97.4%
    Reports filed100%
    Uniform audit94.0%
    SITE 07 · MERIDIAN TOWER · PATROL ROUTE B
    Officer S. Wattana · 12 checkpoints · NFCCheckpoint 1 of 12
    OfficerSiteLast scanStatus
    IDTimeSiteTypeSevStatus

    Roster · today

    212
    On duty 193
    Late 10
    No-show 4
    Off 5

    Four no-shows were covered from the standby pool within 38 minutes.

    Standby pool

    41 OFFICERS

    Licensed, trained and within 45 minutes of your sites. Deployed automatically when a shift is at risk.

    Bangkok18
    KL14
    HCMC9

    Certifications expiring · 30 days

    7

    Renewals already scheduled through the academy. No officer is deployed on an expired licence, the system blocks it.

    View academy schedule

    Monthly SLA report

    99.7%

    Generated automatically on the 1st. Check-ins, patrols, incidents, response times, uniform audits, client satisfaction.

    Download sample PDF

    Incident summary · Aug

    42

    38 closed within SLA. 3 escalated to police. 1 insurance claim supported with full photo and timeline evidence.

    Billing · this month

    THB 4.1M

    Itemised by site and shift, reconciled against actual check-ins. You pay for hours worked, verified by the app.

    VIGIL · OFFICER● ON SHIFT
    Somchai WattanaID 04471 · Meridian Tower
    Shift · Night B04:12:3322:00 → 06:00 · Check-in 21:52 ✓

    The officer app. NFC patrol points, photo reports, duress button with live location, shift swaps. Works offline.

    Where we operate

    Three licensed companies. One group standard.

    Locally licensed and staffed in each country, so you contract with one group and stay compliant in every jurisdiction.

    Bangkok skyline at duskTH · HQ

    Thailand

    Bangkok, Chonburi, Phuket, Chiang Mai

    Personnel
    2,600
    Sites
    118
    Licence
    Security Business Act B.E. 2558
    Since
    2012
    Kuala Lumpur skylineMY

    Malaysia

    Kuala Lumpur, Penang, Johor Bahru

    Personnel
    1,400
    Sites
    61
    Licence
    KDN Private Agencies Act
    Since
    2016
    Ho Chi Minh City skylineVN

    Vietnam

    Ho Chi Minh City, Hanoi, Da Nang

    Personnel
    800
    Sites
    33
    Licence
    MPS Decree 96/2016
    Since
    2019
    Sectors

    Built for the sites that cannot afford a gap.

    Hospitality 41 sitesCommercial towers 58Retail & malls 27Industrial & logistics 36Residential 22Banking 14Healthcare 8Events seasonal
    Vetting & deployment

    From application to your gate in 14 days.

    STEP 1Day 0–2

    Screening

    Identity, work history, references, and a structured interview in the officer's own language.

    STEP 2Day 2–6

    Background check

    Criminal record, credit, and social checks through licensed local agencies in each country.

    STEP 3Day 6–11

    Academy

    Five days at our academy. Law, conflict management, first aid, fire, radio, reporting, the app.

    STEP 4Day 11–13

    Site induction

    Shadow shifts with a senior officer on your site. Site orders signed off by your manager.

    STEP 5Day 14

    Deployment

    Live on the roster, visible in your console from the first check-in.

    Trainees in formation at the VIGIL academyAcademy · Pathum Thani
    The academy

    We do not hire guards. We make them.

    Two training academies, 1,900 graduates a year, and a refresher every officer sits every twelve months. Clients can send their own in-house teams too.

    • Licensed instructors in Thai, Bahasa Malaysia, Vietnamese and English
    • Conflict de-escalation, first aid and AED, fire response, evacuation
    • Executive protection and secure driving track, 3 weeks
    • Hospitality service standards for facility staff
    Manpower & outsourcing

    The rest of the building, staffed the same way.

    Concierge, housekeeping, F&B, technicians, drivers. Same vetting, same academy, same app, same monthly report. One invoice.

    • Work permits, visas and payroll handled in-country
    • Uniforms, grooming standards and service audits
    • Seasonal scaling for hotels, malls and events
    • Transfer of existing staff onto our books with continuity
    Hospitality and facility staff lined up in a hotel lobbyFacility manpower · KL
    Leadership

    Run by people who have stood the night shift.

    Group CEO

    Col. (Ret.) Prasert Chaiyaporn

    Group chief executive · Bangkok

    Twenty-six years in the Royal Thai Army, then twelve building VIGIL from one contract in Chonburi.

    Group COO

    Nurul Aisyah Rahman

    Group chief operating officer · Kuala Lumpur

    Built the operations platform and the standby-pool model. Previously ran security for a regional airport group.

    Vietnam country director

    Nguyễn Minh Quân

    Country director · Vietnam

    Opened Ho Chi Minh City in 2019 and took it to 800 officers. Ex-hotel security director.

    Request a proposal

    Price it in thirty seconds. We'll confirm within a day.

    Indicative monthly cost including licensing, insurance, supervision, uniforms and the platform. Final pricing after a site survey.

    1660
    1230
    ServiceManned guarding
    Deployment
    Monthly hours
    Supervision & platformIncluded
    Indicative monthly

    Excludes VAT/SST. Officers on 12-hour shifts, 6 days, with relief cover built in.

    Proposal request logged.

    VG-0000

    A regional account manager will call within one business day. This is a demo, nothing was sent.